Savience won its first major contract in Canada in December 2015, a year after identifying the country as offering a significant opportunity for its digital technologies.
Like the NHS, the health service in Canada is held in high regard across the world. There are also parallels in the way healthcare is delivered. But Canada’s health service also offers a R&D friendly environment and rapidly accepts new ideas and products.
It is a hotbed of innovation, with hospitals generally keen to test new concepts, embrace mobile technology, and share data to improve health outcomes. Many of the innovations developed in Canada will have huge value in the NHS.
Savience has gone from strength to strength since winning its first ever deal in Canada with Quinte Health for an appointment system at Ontario’s Belleville General Hospital.
This was quickly followed by an implementation at Lennox and Addington County General Hospital at Napanee. A contract with William Osler Health System in April 2016 saw its appointment booking solutions installed at Peel Memorial, Etobicoke, and Brampton Civic hospitals.
Savience is now a firm fixture in Southern Ontario with ten hospitals using a combination of kiosk and mobile solutions for patient arrivals and actively managing flows across outpatient and emergency departments.
Path to success
Having the right partners is key and in Savience’s case has been invaluable and hugely educational. Its first introduction to Canada was via Toronto-based MDI Solutions, which provided guidance on Meditech integration and the vagaries of the procurement process.
Since 2015, Savience has also worked with Tectonic, which has helped on strategy and opening doors.
Savience Canada Limited
To complete the first stage in the venture, Savience Canada was incorporated in July 2017.
Read more: Savience’s Ontario focus